10 Time-Saving Hacks for Marketing Cloud Account Engagement (MCAE / Pardot)
September 14, 2025
Solving the “Bot Click” Problem in Email Marketing with Smarter UTM Tracking
Marketers live and die by their reports. Click-through rates, engagement scores, conversion tracking. These are the metrics that prove our campaigns are working. But what happens when your click data is polluted by bots or other tech?
That’s the reality many email marketers face today. Security scanners and email protection tools “click” every link in your email before a human ever sees it. Their goal is noble: protecting inboxes from malicious links. However the side effect is damaging: your click reports become unreliable. Suddenly, you’re left wondering which clicks were real, and which were phantom clicks from a bot.
The Traditional Fix: Pardot Custom Redirects
One popular workaround is to create Account Engagement Custom Redirects. These allow marketers to track clicks through a separate redirect URL, then analyze the data to try and separate human clicks from bot clicks.
But here’s the catch:
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You’re left with extra data that has to be compared and filtered.
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Solutions like Metrics Guard attempt to clean up these clicks but aren’t very reliable.
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At best, you spend more time in reporting cleanup; at worst, you make campaign decisions based on noisy data.
A Cleaner Approach: Tracking UTM Page Views
This is where the Cyfuno Labs UTM Capture & Reporting app takes a different path.
Instead of tracking raw link clicks, the UTM App measures Page Views inside Marketing Cloud Account Engagement (Pardot). Why does this matter?
Because page views are only registered when the Pardot tracking code loads. And bots don’t load that code.
That means:
✅ Bot clicks never enter your dataset
✅ Only real, human-driven visits are tracked
✅ You still measure intent, just in a cleaner, more reliable way
How It Works
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When a prospect clicks a link with UTM parameters, the page view is recorded in Pardot (if the tracking code is present).
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Those UTM-tagged page views are captured as records in Salesforce, even if the Prospect has not yet synced to Salesforce.
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From there, you can run clean, standard Salesforce reports without extra filtering or data wrangling.
It’s elegant in its simplicity: you’re still measuring the success of your campaigns, but without the distortion of bot clicks.
Why Marketers Love This
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Accurate Metrics: No more explaining why click numbers don’t line up with reality.
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Less Work: No need to reconcile multiple data sources or build complex filters.
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Actionable Reporting: With UTM data natively in Salesforce, attribution and ROI reporting become straightforward.
The Bottom Line
Email protection tools aren’t going away, and neither are the bot clicks they generate. But that doesn’t mean marketers are stuck with messy data. By shifting the measurement point from clicks to page views, the Cyfuno Labs UTM Capture & Reporting app provides clean, reliable insights—helping you prove campaign effectiveness with confidence.
Ready to see the difference for yourself? Start your 30-day free trial of the UTM App and take control of your marketing data today.
