External Actions - Objects

These external actions allow you to perform various record-based actions.

Change Owner

This action allows you to change the owner of a Lead/Contact.

It works by simply setting the OwnerId of the Lead/Contact to what can be found given the new owner you designate. 

If you have other automations or validations surrounding Owner changes, this Action may not work as built.

Param Name Type Description
New Salesforce Owner Text The OwnerId or the email address of the User that should be the new Owner of the record.

Convert Lead

This action allows you to Convert a Lead.

Param Name Type Description
Account Id Text The Id of an existing Account you want the converted Lead to work with.
Bypass Account Dedupe Check Number 0=no, 1=yes
Contact Id Text The Id of an existing Contact you want the converted Lead to work with.
Bypass Contact Dedupe Check Number 0=no, 1=yes
Opportunity Id Text The Id of an existing Opportunity you want the converted Lead to work with.
Do Not Create Opportunity Number 0=no...we want the Opportunity
1=yes...we do not want the Opportunity created

Sorry this is a bit backward...thats Salesforce for us!
Opportunity Name Text The name of the Opportunity when it is created.
Overwrite Lead Source Number 0=no, 1=yes
Owner Id Text The ID of the Owner to use for records created by the Conversion.
Send Notification Email Number 0=no, 1=yes

Delete Prospect

This action allows you to send a Prospect directly to the Recycle Bin.

If the Prospect has been synced to Salesforce, we recommend you delete the Lead/Contact. Just removing the Prospect could lead to some data challenges in the future.

Param Name Type Description

There are no parameters for this action

Vlookup

This action allows you to take a Prospect value, and lookup another value based on data within Salesforce.

For example, we could look up a clean State value based on the combination of Country & incorrect State value.

 

Param Name Type Description
Prospect Value Text The value you want to use to lookup.
Target Field Text If a value is found, which Prospect field do you want to update?
Object Name Text The API name of the Salesforce Object that has the rows you want to query.
Object Field to Search Text The API name of the Salesforce Field on the object that has the Prospect Value.
Object Field to Return Text The API name of the Salesforce Field on the object that has the value you want to update on the Prospect.