External Actions - Objects
These external actions allow you to perform various record-based actions.
Change Owner
This action allows you to change the owner of a Lead/Contact.
It works by simply setting the OwnerId of the Lead/Contact to what can be found given the new owner you designate.
If you have other automations or validations surrounding Owner changes, this Action may not work as built.
Param Name | Type | Description |
New Salesforce Owner | Text | The OwnerId or the email address of the User that should be the new Owner of the record. |
Convert Lead
This action allows you to Convert a Lead.
Param Name | Type | Description |
Account Id | Text | The Id of an existing Account you want the converted Lead to work with. |
Bypass Account Dedupe Check | Number | 0=no, 1=yes |
Contact Id | Text | The Id of an existing Contact you want the converted Lead to work with. |
Bypass Contact Dedupe Check | Number | 0=no, 1=yes |
Opportunity Id | Text | The Id of an existing Opportunity you want the converted Lead to work with. |
Do Not Create Opportunity | Number | 0=no...we want the Opportunity 1=yes...we do not want the Opportunity created Sorry this is a bit backward...thats Salesforce for us! |
Opportunity Name | Text | The name of the Opportunity when it is created. |
Overwrite Lead Source | Number | 0=no, 1=yes |
Owner Id | Text | The ID of the Owner to use for records created by the Conversion. |
Send Notification Email | Number | 0=no, 1=yes |
Delete Prospect
This action allows you to send a Prospect directly to the Recycle Bin.
If the Prospect has been synced to Salesforce, we recommend you delete the Lead/Contact. Just removing the Prospect could lead to some data challenges in the future.
Param Name | Type | Description |
There are no parameters for this action
Vlookup
This action allows you to take a Prospect value, and lookup another value based on data within Salesforce.
For example, we could look up a clean State value based on the combination of Country & incorrect State value.
Param Name | Type | Description |
Prospect Value | Text | The value you want to use to lookup. |
Target Field | Text | If a value is found, which Prospect field do you want to update? |
Object Name | Text | The API name of the Salesforce Object that has the rows you want to query. |
Object Field to Search | Text | The API name of the Salesforce Field on the object that has the Prospect Value. |
Object Field to Return | Text | The API name of the Salesforce Field on the object that has the value you want to update on the Prospect. |